Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Introduction

James Law Realty Limited ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and other contact details you provide when registering on our site, filling out a form, or contacting us.
  • Property Information: Details about properties you own, are interested in, or have enquired about.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Cookies: We use cookies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Respond to your enquiries and communicate with you
  • Send you property updates, newsletters, and marketing communications (you may opt out at any time)
  • Improve our website and customer service
  • Comply with legal obligations, including those under the Real Estate Agents Act 2008
  • Prevent fraud and ensure the security of our services

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal requirements
  • Object to the processing of your personal information
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

James Law Realty Limited

Auckland Central:
338 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand

West Auckland:
3/4 Waipareira Avenue, Henderson, Auckland 0610, New Zealand

North Auckland:
2/60 Rawhiti Road, Manly, Auckland 0930

Phone: 09 9734965

Email: info@jameslaw.co.nz

Last updated: June 2026